Return & Refund Policy

Please read our policy carefully before placing an order.

1. Refund Eligibility

• Refunds are accepted only for damaged or incorrect items.
• No refunds or returns are allowed for change of mind, liking, or preference.

2. Damaged or Incorrect Items

• In case of a damaged or wrong product, please share an uncut parcel opening video for verification.
• The video must clearly show the package, label, and the issue with the product.
• After verification, courier charges will be deducted, and the remaining amount will be refunded.

3. Refund Process

• Refunds will be processed via UPI or bank transfer only.
• The refund will be completed within 3–5 business days after confirmation.

4. Order Confirmation

• All orders are confirmed based on stock availability.
• If any item is unavailable, you will be informed before dispatch.

5. Delivery Timeline

• Delivery takes a minimum of 3 days and may take up to 7–10 days, depending on location.

• No shipping on Saturdays and Sundays.

6. Trust & Verification

• If you have any trust concerns, you may schedule a video call after order confirmation.
• A ₹100 advance payment is required for the video call, which will be adjusted in your final bill.

By placing an order with us, you agree to all the terms mentioned above.